TERMS AND CONDITIONS
Updated on 11/07/2022
Welcome to the Teoxane.com website.
The teoxane.com website (hereinafter the “Site”) is operated and owned by Teoxane SA, a Swiss Company, located 105 rue de Lyon, 1203 in Geneva, Switzerland, registered with the trade and companies registered of Geneva under number CH-660-1948003-8 and TVA CHE-110.245.638. Teoxane is specialized in the design, manufacturing and marketing of hyaluronic acid-based injectable products that are used to fill wrinkles (Hereafter “TEOXANE”).
Please read these terms and conditions of use (Hereafter the “Terms and Conditions”) carefully before you start to use the Site.
By assessing or using this Site, you acknowledge that you have read, understood and agreed to the Terms and Conditions. If you disagree with any part of the Terms and Conditions then you may not access the Site.
TEOXANE reserves the right to modify the Terms and Conditions at any time, so we recommend users to refer to it regularly.
The information provided on this Site is for general informational and educational purposes and is intended for all audiences: healthcare professionals and general public.
The information available is intended to improve, rather than replace, the relationship between the patient and the healthcare professional.
Limitation of liability
TEOXANE makes all reasonable efforts to ensure that the information provided through this Site is accurate and up to date but makes no warranties or representations of any kind as to its accuracy, currency or completeness. You agree that access to and use of this Site and the content thereof is at your own risk. TEOXANE reserves the right to modify the content of the Site at any time and with no prior notice.
The materials in the Site and all other sites are provided “as is”, without any kind of warranty, whether express or implied. TEOXANE does not offer any express or implied warranty relative without limitation to their merchantability and fitness for a particular purpose.
TEOXANE assumes no responsibility, and shall not be liable for, any damages to, viruses that may infect your equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, image, video, audio from the Site.
The Site is hosting by:
Infomaniak Network SA
Rue Eugène-Marziano 25, 1227 Les Acacias, Switzerland
+41 22 820 35 40
All intellectual property rights (including trademarks, trade names, logo, patent, copyright…) in the material on this Site are owned by TEOXANE, or they have been granted permission to use such material except where specifically stated otherwise. Reproduction of part or all of the contents in any form is prohibited other than in accordance with the following permissions or without a formal written approval from TEOXANE.
You may download and copy the material on this website for your non-commercial personal use, but only if you acknowledge the Site as the source of the material and include the copyright statement “© TEOXANE, all rights reserved”. Unless specifically indicated, no other use of the material contained is the Site is permitted.
Nothing contained in this Site should be construed as conferring any licence or right under any intellectual property (including patents, trademarks and copyright) of TEOXANE or any third party.
TEOXANE claims no ownership in, nor any affiliation with, any third-party trademarks appearing on this Site. Such third-party trademarks are used only to identify the products and services of their respective owners, and no sponsorship or endorsement on the part of TEOXANE should be inferred from the use of these marks.
Cookies are small text files that are placed on your computer by Sites that you visit. They are widely used in order to make Sites work, or work more efficiently, as well as to provide information to the owners of the Site. Cookies that are used by this Site are necessary in order for us to provide and improve upon our value added products and services and to remain competitive. Cookies are not shared with any third parties.
Cookies are used to collect information about how visitors use our Site. We use the information to compile reports and to help us improve the Site. Certain cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
The data generated through cookies on TEOXANE Sites can be used for various purposes including the following:
These cookies are essential in order to enable you to move around the Site and use its features, such as accessing secure areas of the website and saving items to a shopping basket.
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often and if they receive error messages. They are used to improve how a website works in future versions.
These cookies will identify your local preference such as user name, language or region you are in and provide a more enhanced personal experience.
Targeting or advertising
These cookies are used to deliver content more relevant to you and your interests.
For more information about cookies, including how they are installed and how you can manage and delete them, visit www.allaboutcookies.org.
Hyperlinks to other websites
Information on the products
The information contained and broadcast on the Site may contain direct or indirect references to products, programs and services of TEOXANE which are not proposed or available in certain countries or regions, or which may be offered under a different trademark, and which may be subject to different regulations and conditions of use according to the country. TEOXANE makes no representation that material in the Site is appropriate or available for use outside of the territory of the intended audience. Such references do not imply any intention on the part of Teoxane to sell these products, programs or services in your country. Please consult the local Teoxane subsidiary or your Teoxane commercial partner for any information concerning the products, programs and services which are available in your region / country. In addition, nothing on this Site should be construed as providing any kind of medical advice or any recommendation, and should not be relied on as the basis for any decision or action. Medical advice should always be sought from a qualified medical practitioner.
TEOXANE respects the privacy of its Site visitors. Most of our services do not require any form of registration, allowing you to visit our Site without telling us who you are. However, some services may require you to provide us with personal data. In these situations, if you choose to withhold any personal data requested by us, it may not be possible for you to gain access to certain parts of the site and for us to respond to your query.
If you need to register to use the Site, or complete an online form (e.g. to obtain email updates or ask us to send you further information, create an account…), then we may collect personal data about you such as:
- Email address
- Country of residence and address
- Occupation (for example, if you are a Healthcare Professional seeking information about Our products)
- Login and account information
This information is used by TEOXANE to administer the Site, register you for any services you have signed up to and respond to any queries or requests for information you may have.
Teoxane is responsible for the processing of personal data collected through the Site.
Whenever we process personal data, we take reasonable steps to ensure that your personal data is kept accurate and up-to date for the purposes for which it was collected.
TEOXANE may disclose your personal data to the following categories of recipients:
- Our staff and members of TEOXANE group
- Third party services providers which process your personal data on behalf of TEOXANE
- regulators, governments and law enforcement authorities
Finally, if you decide to send an e-mail to one of the contact addresses indicated on the website, Teoxane may be required to process your information and any information you have communicated in order to respond to your request. The data will be used only for the purpose of replying to you as effectively as possible.
In accordance with data protection regulation, you have the right to have access, to rectification and erasure of your personal data, restriction of processing, to object to processing and/or the right to data portability. To do this, simply make a request to:
- On line at: email@example.com
- By post at:
Rue de Lyon, 105 - 1203 Geneva Switzerland
TEOXANE operates internationally and will transfer your information to countries outside of your country and outside the European Economic Area, including Switzerland.
We will keep your personal data for the period required by law. Otherwise, we keep your personal information for as long needed to provide you with access to services you have requested or, when you have contacted TEOXANE, for as long necessary to allow us to respond your question.
Each time your consent is needed, you will be clearly informed and you will be able to withdrawn your consent at any time by sending an email to firstname.lastname@example.org or to unsubscribe directly from our website.
You have the right to lodge a complaint with the CNIL, www.cnil.fr.
We may change this privacy notice from time to time. We encourage you to review this privacy notice periodically.
Rue de Lyon, 105 - 1203 Geneva Switzerland
+41 (0) 22 344 96 36
Jurisdiction and applicable law
The Site and its content are governed by the Laws of France. All disputes, claims and causes of action arising out of or connected with the use of the Site and its content will come under the competence of French Courts.